← Back to ThumbnailPlus

Cancellation & Refund Policy

Last updated: February 19, 2026 • Thumbnail Plus
All payments for access passes and credit packs are final and non-refundable. Read this policy carefully before purchasing.

1. Nature of the Service

Paid Creator/Pro plans are one-time prepaid passes (1-Month / 1-Year) with per-30-day quotas. AI compute costs are incurred instantly and irreversibly on each generation/grading/comparison — hence the strict no-refund stance.

2. No Refund Policy

ALL PAYMENTS ARE FINAL. No refunds, returns, credits, or exchanges — including dissatisfaction with output, change of mind, accidental purchase, or unused quota. This covers access passes, top-ups, renewals, and duplicate-intent purchases.

3. Pass Expiration & No Auto-Renewal

4. Exceptional Circumstances (sole discretion)

5. Chargebacks & Disputes

Contact lakhtech20@gmail.com before filing a chargeback — chargebacks for valid non-refundable purchases may lead to account suspension. Razorpay transaction records are authoritative.

6. Contact for Payment Issues

Email lakhtech20@gmail.com with your registered email, payment/order ID, date, and amount. We acknowledge within 24 hours and resolve within 7 business days.